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Honest and transparent

The most frequently asked questions

Answers to what you want to know about Uma and menopause.

This depends on availability, but often you can see a healthcare provider within just a few days! Each provider has their own schedule and availability, so if you want to be seen by a specific provider, waiting times may be longer. You pick a care provider, see when they’re available and book straight away. You don’t need an account for that.

We are fully transparent about fees. Each care provider on Uma sets their own rate, and you see it before you book an appointment. If additional costs arise (for example, because further examinations or tests are needed), the provider will always discuss this with you during the consultation. Some health insurers reimburse (part of) the costs.

Yes, absolutely. You can choose which provider you make an appointment with. On their profile you’ll find additional information about the provider, and on our social media we regularly post videos of care providers on Uma. This way you can get a better sense of them and choose one that suits you!

Yes, all consultations are fully online, through secure video calls. If physical tests are needed, the provider will discuss with you how and where you can have them done. Usually this will be at your GP or gynaecologist, or at one of our partner organisations!

You’re never on your own. After each consultation you can schedule follow-up appointments, and in more complex situations the providers consult with each other. Should it happen that your situation requires even more specialised help that isn’t available within the Uma provider network, the providers will refer you to a suitable specialist.